The better question isn't simply:
Did we close it?
It's:
What changed in the work?
Systems & Assurance
Closing the action isn't the same as solving the problem.
An action can be completed while the condition that created the problem remains.
Start a conversationInsights / Closer to the work
An action can be completed while the condition that created the problem remains.
01 / INSIGHTSThinking
More insights.
Critical Risk
01
Stop counting controls.
A bowtie with eight controls doesn't necessarily provide eight layers of protection.
Human Performance
02
Your procedure isn't the work.
The people doing the work encounter everything the procedure couldn't anticipate.
Health & Wellbeing
03
Psychosocial risk is a work design problem.
But where work itself is creating harmful exposure, support isn't enough.
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Start a conversation Tell us what’s happening.
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